Terms of service

Terms of Service

This website is operated by Print Foundry OC LLC. Throughout the site, the terms “we,” “us,” and “our” refer to Print Foundry OC LLC. Print Foundry OC LLC offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms of Service, including any additional terms, conditions, and policies referenced herein or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation browsers, customers, merchants, and contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.

We reserve the right to update, change, or replace any part of these Terms of Service by posting updates to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

1. Online Store Terms
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any minor dependents to use this site under your supervision.

You may not use our products for any illegal or unauthorized purpose, nor may you, in the use of the Service, violate any applicable laws or regulations.

You must not transmit any worms, viruses, or any code of a destructive nature.

A breach or violation of any of the Terms will result in an immediate termination of your Services.

2. General Conditions
We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content, excluding payment information, may be transferred unencrypted and involve transmissions over various networks and changes to conform and adapt to technical requirements of connecting networks or devices. Payment information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, use of the Service, or access to the Service without express written permission by us.

3. Product Information and Availability
We sell 3D printed decor, sculptures, signs, gifts, branded items, custom products, and related made-to-order items.

All products are subject to availability. We reserve the right to limit quantities, discontinue any product, or make changes to products, pricing, descriptions, and availability at any time without notice.

We make reasonable efforts to display product colors, finishes, and details as accurately as possible, but we cannot guarantee that your device’s display will accurately reflect actual product color or finish.

4. Made-to-Order and Custom Production
Many of our products are made to order and produced specifically for each customer. By placing an order, you acknowledge that made-to-order and custom production may involve slight variations in surface texture, finish, color, and other details that are normal characteristics of the 3D printing process.

Slight layer lines, minor surface texture, small finish variations, subtle color differences, and minor dimensional tolerances are not considered defects.

Custom, personalized, project-based, logo-based, branded, bulk, and wholesale orders may require additional review, communication, approval, and production time.

5. Orders, Acceptance, and Cancellation
Your order is an offer to purchase. We reserve the right to accept or decline any order for any lawful reason.

Production may begin within a few hours after an order is placed. Because many items are made to order, order changes or cancellations are only possible before production begins. Once production has begun, the order cannot be canceled, changed, returned, or refunded except as expressly stated in our Return & Refund Policy or where required by law.

We aim to process most orders within approximately 3–7 business days, but production and shipping times may vary based on order size, customization, material availability, holidays, carrier delays, and other factors.

6. Pricing and Billing
All prices are listed in U.S. dollars unless otherwise stated. We reserve the right to change prices at any time without notice.

You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address, shipping address, and payment details, so that we can complete your transactions and contact you as needed.

7. Returns, Refunds, Replacements, and Store Credit
Custom, personalized, made-to-order, project-based, logo-based, branded, wholesale, and bulk orders are final sale and are not eligible for return or refund for change of mind, customer error, or customer preference.

For standard non-custom items, return requests may be considered only if the item is unused, in original condition, and the request is made within 7 days of delivery. Approval of any such return is at our sole discretion.

If an item arrives damaged, defective, or incorrect due to our error, you must contact us within 7 days of delivery and provide your order number, a description of the issue, and clear photos of the item and packaging.

If we determine that an item is damaged, defective, or incorrect due to our error, we may, at our sole discretion, replace or remake the item, issue store credit, or provide another appropriate remedy. Refunds are not guaranteed and may be issued only if a replacement or remake is not reasonable.

We are not responsible for returns, refunds, or replacements arising from customer-provided errors, including but not limited to incorrect personalization details, spelling, size selection, color selection, file submission, or shipping address.

8. Customer-Supplied Designs, Files, and Intellectual Property
You may submit logos, artwork, sketches, files, designs, text, or other materials for custom work. By submitting any such materials, you represent and warrant that you own or have all necessary rights, permissions, licenses, and authority to use them and to authorize us to use them for the requested work.

You agree that your submitted materials do not infringe or violate any copyright, trademark, patent, trade secret, publicity, privacy, or other rights of any third party.

We are not responsible for independently verifying your ownership or rights in customer-supplied content. You agree to indemnify, defend, and hold harmless Print Foundry OC LLC from and against any claims, demands, losses, liabilities, damages, costs, and expenses, including reasonable attorneys’ fees, arising out of or related to customer-supplied content or any alleged infringement or violation of third-party rights.

We reserve the right to refuse any order that includes content we believe may infringe intellectual property rights, violate law, or otherwise be inappropriate.

9. Not Toys / Product Safety
Unless expressly stated otherwise, our products are intended primarily for decor, display, gifting, branding, or general non-toy use.

Our products are not intended as toys and are not intended for unsupervised use by children. Some products may contain small parts or rigid components that may present a choking hazard, injury risk, or other hazard. Customers are responsible for determining whether a product is appropriate for its intended use and environment.

You assume responsibility for safe handling, placement, use, and supervision of products after delivery.

10. Shipping and Delivery
We currently sell and ship only within the United States.

Shipping timelines are estimates and are not guaranteed unless expressly stated otherwise. We are not responsible for carrier delays, delivery exceptions, weather events, lost or stolen packages confirmed as delivered, or delays caused by circumstances beyond our reasonable control.

Customers are responsible for providing an accurate shipping address. If a package is returned or delivery is affected due to an incorrect address, failed delivery attempts, or similar customer-related issue, additional shipping charges may apply.

11. Accuracy, Completeness, and Timeliness of Information
We are not responsible if information made available on this site is not accurate, complete, or current. Material on this site is provided for general information only and should not be relied upon as the sole basis for making decisions without consulting more complete or more timely sources.

12. Optional Tools and Third-Party Services
We may provide access to third-party tools or services over which we neither monitor nor have any control nor input. You acknowledge and agree that we provide access to such tools and services “as is” and “as available” without any warranties, representations, or conditions of any kind.

13. Third-Party Links
Certain content, products, and services available via our Service may include materials from third parties. Third-party links on this site may direct you to websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy of third-party materials or websites.

14. User Comments, Feedback, and Submissions
If you send us comments, ideas, suggestions, proposals, reviews, or other submissions, whether online, by email, or otherwise, you agree that we may, at any time, edit, copy, publish, distribute, and otherwise use them without restriction, unless otherwise required by law.

We are under no obligation to maintain any comments in confidence, to pay compensation for them, or to respond to them.

15. Prohibited Uses
In addition to other prohibitions as set forth in these Terms of Service, you are prohibited from using the site or its content for any unlawful purpose, to violate any laws or regulations, to infringe upon our intellectual property rights or the rights of others, to harass or discriminate, to submit false or misleading information, to upload malicious code, or to interfere with the security features of the Service.

We reserve the right to terminate your use of the Service for violating any prohibited uses.

16. Disclaimer of Warranties
To the maximum extent permitted by law, the Service and all products provided through the Service are provided on an “as is” and “as available” basis without any representation, warranty, or condition of any kind, either express or implied.

We do not guarantee that your use of our Service will be uninterrupted, timely, secure, or error-free, or that any product will meet every subjective expectation or intended use unless expressly stated in writing.

Nothing in these Terms excludes or limits any warranty or right that cannot be excluded or limited under applicable law.

17. Limitation of Liability
To the fullest extent permitted by law, Print Foundry OC LLC, its owners, officers, employees, affiliates, agents, contractors, suppliers, and service providers shall not be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind arising from your use of the Service or any product purchased from us, including but not limited to lost profits, lost revenue, lost savings, loss of data, replacement costs, business interruption, or similar damages, whether based in contract, tort, strict liability, or otherwise, even if advised of their possibility.

In jurisdictions that do not allow the exclusion or limitation of certain damages, our liability shall be limited to the maximum extent permitted by law.

18. Indemnification
You agree to indemnify, defend, and hold harmless Print Foundry OC LLC and our affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, and employees from any claim or demand, including reasonable attorneys’ fees, arising out of your breach of these Terms of Service, your violation of any law, or your violation of the rights of a third party.

19. Governing Law and Venue
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the State of California, without regard to conflict of law principles.

Any dispute arising out of or relating to these Terms, the Service, or any purchase from us shall be brought exclusively in the state or federal courts located in California, and you consent to the personal jurisdiction and venue of such courts.

20. Severability
If any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, that provision shall nevertheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms. Such determination shall not affect the validity and enforceability of any other remaining provisions.

21. Entire Agreement
These Terms of Service, together with any policies or operating rules posted by us on this site, constitute the entire agreement and understanding between you and us and govern your use of the Service.

22. Contact Information
Questions about the Terms of Service should be sent to:

Print Foundry OC LLC
Anaheim, California, USA
printfoundryla@gmail.com